Return & Refund Policy

Refund & Return Policy
At Dr. Vita Foods, we take great care to ensure that every product reaches you fresh, pure, and in perfect condition. Since our items are grocery and consumable products, returns are accepted only under specific conditions.
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We offer refunds or replacements in the following cases:

• You receive a damaged or defective product

• The product is expired upon arrival

• You receive the wrong item

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Conditions for Refund or Replacement

• You must notify us within 24 hours of delivery

• Provide a photo/video as proof of the issue

• The product must be unused and in its original packaging

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Non-Returnable / Non-Refundable Items

• Opened, used, or tampered products

• Items without proof of purchase

• Products damaged due to improper handling after delivery

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How Refunds Work

• Once your claim is verified, we will issue a refund to your original payment method or offer a replacement

• Refunds are typically processed within 3–5 business days

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For support, please contact our customer care team at drvitafoods@gmail.com
At Dr. Vita Foods, your health and happiness are our priority.